Reporting is easy with the Rascom Kinetic dashboard
which displays the vital information in a visual way.
Business leaders obtain an immediate ‘real-time’ view on the most important customer activity and communication reach, with an instant drill-down menu which provides a greater level of detailed when you need it.
Manage, access and have complete control of customer records,
including activity history, customer location, how long they have been a customer in your
business and service status.
A business is able to manage up to more than 125,000 customer records from any device, while supporting the Grid workspace that enables a selection of multiple staff members.
Rasmail enables users to craft engaging messages using email templates
on any important topic or event.
Users can send individual or group emails, and address all customers individually while tracking the delivery of the message. Users can further track who opened the message - by country, browser, operating system and much more.
Rascom Kinetic users can send and track SMSs to over
500 networks worldwide directly from there account, engaging directly with customers
automatically on important events such as birthdays and seasonal celebrations.
Users can create templates, select the desired audience and broadcast a message directly to a customer’s mobile phone.
Automated Relationship Building
The Kinetic platform has numerous features enabling
users to engage with customers through built in automation features.
Once the templates are set up,Rascom Kinetic will trigger notifications to customers on the specified days, improving engagement and enhancing relationship building initiatives.
Know more about what matters to people, what’s being said about
you in the media, what the market is watching, favoring, and responding as it
The Monitor connects social, online and other forms of digital media in one place to help you discover the conversations about your brand, product, service and market as it happens with powerful engaging analytical information.
Key to successful business growth and retention requires a deep
understanding of a customer’s needs, interest and behaviours.
Rascom Kinetic users can convert customer details into powerful analytical information to make informed business decisions.Using analytics, communication with any target audience can be customised and provide many opportunities to connect with customers based on their interest and behaviours.
Rascom Kinetic turns data into powerful analytical
information to better understand how customers engage with targeted communication messages.
Users of the Kinetic platform are able to track and monitor customer activities and customize offers that convert leads into sales.
Send and engage customers over Social channels anywhere worldwide
directly from your Rascom account.
Create templates, attach images, videos, select the audience and broadcast your message directly into your customers instant messaging (IM) numbers (i.e WeChat, Telegram and more).
Enhanced Team collaboration
Everyone can work seamlessly together on RascomKinetic.
Providing access to cross functional teams ensures communication can be tailored, which improves the effectiveness and efficiency of the business.