Reporting is easy with the Rascom Mini dashboard
which displays the vital information in a visual way.
Business leaders obtain an immediate ‘real-time’ view on the most important customer activity and communication reach, with an instant drill-down menu which provides a greater level of detailed when you need it.
Manage, access and have complete control of customer records,
including activity history, customer location, how long they have been a customer in your
business and service status.
A business is able to manage up to more than 1,000 customer records from any device, while supporting the Grid workspace that enables a selection of multiple staff members.
Rasmail enables users to craft engaging messages using email templates
on any important topic or event.
Users can send individual or group emails, and address all customers individually while tracking the delivery of the message. Users can further track who opened the message - by country, browser, operating system and much more.
Rascom Mini users can send and track SMSs to over
500 networks worldwide directly from there account, engaging directly with customers
automatically on important events such as birthdays and seasonal celebrations.
Users can create templates, select the desired audience and broadcast a message directly to a customer’s mobile phone.
Automated Relationship Building
The Mini platform has numerous features enabling
users to engage with customers through built in automation features.
Once the templates are set up,Rascom Mini will trigger notifications to customers on the specified days, improving engagement and enhancing relationship building initiatives.